Compare CloudAgent vs. Rediker

COMPARE

CloudAgent

VS

Rediker

VS

VS

IT Pro Dashboard

VS

VS

ISETIA

VS

VS

RingCentral

VS

VS

AuthAnvil

VS

CloudAgent screenshot Rediker screenshot IT Pro Dashboard screenshot ISETIA screenshot RingCentral screenshot AuthAnvil screenshot
PRICING PAGE

SCORE

Our Score

7.2 ?

Our Score

8.3 ?

Our Score

7.3 ?

Our Score

8.0 ?

Our Score

9.6 ?

Our Score

8.2 ?

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

95% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

99% ?

CUSTOMER SATISFACTION

89% ?

Price

Price

by qoute

by quote

$99

by quote

$24.99

$250

PRICING MODEL

PRICING MODEL

Quote-based Quote-based Monthly payment Quote-based Monthly payment | Quote-based Monthly payment | Annual Subscription | Quote-based
FULL REVIEW

FULL REVIEW

OVERVIEW

OVERVIEW

CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Rediker Software helps schools streamline administrative tasks, maximize school-to-home communication and inspire student performance and success.
A vast selection of capabilities developed to sustain operations of small to medium-sized IT enterprises.
ISETIA is run on a cloud network and offers a portfolio project management solution, which will present clients the opportunity to integrate their projects, documents, and contracts.
Winner of 2015 Best Phone System Award. A cloud phone system designed to make business communications easier.
AuthAnvil protects your company data with the best security practices available, with the power of multi-factor authentication and the efficiency of single sign-on.
QUICK LINKS
FEATURES

FEATURES

CloudAgent FEATURES

  • Interaction Analyst
  • ACD
  • Skill routing
  • Screen pop
  • Sticky agents
  • Multiple channels
  • Dialer
  • Cloud IVR
  • Quality monitoring
  • Open API

Rediker FEATURES

  • Student Information System
  • Admissions & Enrollment
  • Integrations & Partnerships
  • Evaluations & Walkthroughs
  • District & Diocesan Management
  • Responsive School Websites

IT Pro Dashboard FEATURES

  • Helpdesk
  • CRM
  • POS
  • Alerts
  • Billing
  • Document Management
  • Reports
  • Contracts
  • Client Portal
  • Task Management

ISETIA FEATURES

  • Risk Management
  • Issue Management
  • General chat system
  • List of My To-Does
  • List of notifications
  • Contract and Document Dashboard
  • Ad-hoc Work Assignment
  • Contract Template and Versioning
  • Creation of Portfolio, Program, Project
  • Creation o Project Structure (WBS, Task, To-do)
  • Linking Projects with Program and Portfolios
  • Portfolio, Program, Project Reporting
  • Project GANT Chart view
  • Attaching resources to Tasks, WBS, Project
  • Attaching costs to Task, WBS, Project, Program, Portfolio
  • Customizable Portlets & Dashboard
  • Manage ISETIA Board types
  • Manage ISETIA Board Backlog (User Stories)
  • Manage ISETIA Board structure (Release, Sprint, User Story)
  • Attach Resource to To-do job
  • Add user comment to To-do job
  • Attach document to To-do job
  • Change Status of To-do job
  • Collect actuals to To-do job
  • Creating document’s folder hierarchy
  • Drag and drop documents from your desktop
  • Document User’s Rights Management
  • Linking documents to Portfolio, Project, Programme, WBS, Task, To-do
  • Document Version Control
  • Document History Monitoring
  • Document’s sequential and parallel approval workflow
  • Document Archiving & Search
  • Document Notification & Publication

RingCentral FEATURES

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

AuthAnvil FEATURES

  • Two-Factor Authentication
  • Multi-Factor Authentication
  • Universal Directory
  • Single Sign-On
  • Secure Remote Access
  • Integrations
PROMINENT CUSTOMERS

PROMINENT CUSTOMERS

Mahindra Finance, Akzo Nobel, Rural Shores Hopwood Middle School, Tunkhannock Middle School Laser Tech, Compute Comfort, Visualize IT, AIR Technology Services BMW, Deep South, Smart Warehousing, Binswanger Glass
CUSTOMER TYPES

CUSTOMER TYPES

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
LANGUAGES SUPPORTED

LANGUAGES SUPPORTED

USA, UK, Canada, Germany, India, Japan USA, UK, Canada, International USA, UK, Canada, Europe, Australia USA, UK, Canada, International USA, UK, Canada USA, UK, Canada
SUPPORT TYPES

SUPPORT TYPES

Phone
Ticket Training
Phone
Ticket Training
Phone
Ticket Training
Live Support
Ticket Training
Phone Live Support
Ticket
Phone
Ticket
CONTACT PHONE

CONTACT PHONE

1-800-200-0820 +1-800-213-9860 1-877-527-4763 +1-877-323-8684 +1-888-407-4285
CONTACT EMAIL

CONTACT EMAIL

support@cloudagent.in sales@rediker.com info@karisoft.com info@isetia.com
COMPANY'S ADDRESS

COMPANY'S ADDRESS

Ozonetel Systems Pvt. Ltd.
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
2 Wilbraham Road
Hampden, MA 01036
USA
181 Wells Ave, Suite 203,
Newton, MA 02459 USA
Warsaw
Masovian District
Poland
RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
44981 Commercial Court
Chilliwack, BC V2R 5M4
Canada
PRICING DETAILS

PRICING DETAILS

Pricing available by quote. Contact CloudAgent directly to discuss pricing details.

Contact Rediker for enterprise pricing information and other product details. You can also submit a request for a free demo to see if the software is a perfect fit for your business.

IT Dashboard Pro offers a simple, no-fuss pricing scheme that is affordable yet integrated with the features you need, which comprised of the following:

  • Free customer support
  • Unlimited Training
  • Free Setup and integration
  • Free Data migration

Pricing is set at:

  • $99/month for 3 users
  • $25/month per additional user

Contact ISETIA for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

RingCentral provides 3 affordable pricing packages to suit the varying needs and budgets of both small businesses and large enterprises. These plans are ideal for companies that are looking for a cost-effective and reliable cloud-based communications system. The vendor offers a 30-day free trial with each of the plans.

All plans come with the following features: Intercom, shared lines, paging, advanced call forwarding and more. You can expand your system as need with useful add-ons. For more information on RingCentral enterprise pricing, you can contact them directly via phone or contact form on their site.

Standard – from $24.99/month/user

  • Comes with standard tools including:
  • Call Management and phone system administration
  • Mobile Apps for iPhone, iPad and Android
  • Unlimited calling

Premium – from $34.99/month/user

Loaded with advanced features such as:

  • Inbound Caller ID
  • HD Voice
  • Automatic Call Recording
  • Multi-level Auto Attendant

Enterprise – from $44.99/month/user

  • All inclusive!

AuthAnvil is available in several enterprise and MSP enterprise pricing packages. Give the details a look, and select the best plan for your business:

AuthAnvil Enterprise – Starts at $250 for up to 500 employees

AuthAnvil Enterprise 2FA

  • Two-Factor Authentication
  • Universal Directory

AuthAnvil Enterprise Identity

  • Two-Factor Authentication
  • Universal Directory
  • Single Sign-On
  • Directory Synchronization
  • Self-Service Password Reset
  • Office365 User Provisioning
  • Advanced Policy Management & Control

AuthAnvil for MSPs – Starts at $995/year

AuthAnvil MSP Protect

  • Two-Factor Authentication
  • Universal Directory
  • Single Sign-On

AuthAnvil Security-as-a-Service

  • Two-Factor Authentication
  • Universal Directory
  • Single Sign-On
  • MSP-Branded Portal
PRICING PAGE

PRICING PAGE

Learn more about CloudAgent pricing Learn more about Rediker pricing Learn more about IT Pro Dashboard pricing Learn more about ISETIA pricing Learn more about RingCentral pricing Learn more about AuthAnvil pricing
INTEGRATIONS

INTEGRATIONS

Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.

Rediker integrates with the following business systems and applications:

  • Microsoft Azure
  • Finalsite
  • InfoSnap

IT Pro Dashboard supports integrations with the following business systems and applications:

  • Quickbooks
  • N-able
  • Peachtree
  • Kaseya
  • GFI
  • Microsoft Outlook

ISETIA integrates with the following business systems and applications:

  • SAP
  • Oracle JD Edwards
  • Microsoft Dynamics AX
  • Primavera
  • ASTA
  • TILOS

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

AuthAnvil integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Microsoft Office 365
  • ConnectWise Manage
  • Autotask
  • ConnectWise Automate
  • Kaseya VSA
  • Labtech
  • N-Able
  • Continuum
  • IT Glue
DEVICES SUPPORTED

DEVICES SUPPORTED

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
PRODUCT COMPARISONS

PRODUCT COMPARISONS

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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